[resolved] soundtrack not playing

[fery95]

I don't know why, but on winodws 8.1 the soundIntro is not playing (version of game:v1.2 and v1.3 beta 1) and if i remember corectly, on winodws 7 it was playing. (only:v1.2 tested)

[digdug]

Hello fery95,
welcome to Transcendence forums.

Let's start with some silly (maybe not silly ?) questions ?
-Can you hear the SFX properly ? If not, check your speakers/windows volume/in-game volume/sound card drivers, can you play other MP3 files using windows media player ?
-On top right of the intro screen, did you turned off the music with the ON/OFF button ? If you turn it off, it won't play at all, even if you close/reopen the game.

If nothing works, it might be that the music file is corrupted, you might want to try to re-download the game and see if it fixes the problem:
http://transcendence.kronosaur.com/

[fery95]

Hello fery95,
welcome to Transcendence forums.

Let's start with some silly (maybe not silly ?) questions ?
-Can you hear the SFX properly ? If not, check your speakers/windows volume/in-game volume/sound card drivers, can you play other MP3 files using windows media player ?
-On top right of the intro screen, did you turned off the music with the ON/OFF button ? If you turn it off, it won't play at all, even if you close/reopen the game.

If nothing works, it might be that the music file is corrupted, you might want to try to re-download the game and see if it fixes the problem:
http://transcendence.kronosaur.com/

First, Thanks !
Well.. here are my answers ^_^:
http://www.mediafire.com/watch/6u7715m6 ... 201237.mp4
http://www.mediafire.com/download/6u771 ... 201237.mp4

[digdug]

ok,
watched the video, this is weird.
It really might be a bug.

can you do an additional test ?
can you create a shortcut, do Properties and edit the target line by adding /debug /debugvideo so that it will look like this:
\Transcendence.exe -debug -debugvideo

the game will create a debug.log file with extended informations during load, just start a new game, save, close and please paste the debug.log in a new post.

[fery95]

First this is the debug log:
03/12/2014 16:32:40 --------------------------------------------------------------------------------
03/12/2014 16:32:40 Start logging session
03/12/2014 16:32:45 Unable to play soundtrack TranscendenceIntro.mp3: The specified file cannot be played on the specified MCI device. The file may be corrupt, not in the correct format, or no file handler available for this format.
03/12/2014 16:32:46 Transcendence 1.2
03/12/2014 16:32:47 Unable to play soundtrack TranscendenceIntro.mp3: The specified file cannot be played on the specified MCI device. The file may be corrupt, not in the correct format, or no file handler available for this format.
03/12/2014 16:32:47 Loading image Resources\DriveExhaust.jpg for .
03/12/2014 16:32:49 Loading image Resources\Explosions-AG48.jpg for .
03/12/2014 16:33:01 Initializing adventure: Transcendence
03/12/2014 16:33:03 Created new game
03/12/2014 16:33:04 Starting new game.
03/12/2014 16:33:25 Loading image Resources\LargeHUD.jpg for 61446.
03/12/2014 16:33:25 Loading image Resources\ScreenSnow.jpg for 61448.
03/12/2014 16:33:25 Loading image for 61449.
03/12/2014 16:33:25 Loading image Resources\ArmorHUDShip_EI500.jpg for .
03/12/2014 16:33:25 Loading image Resources\ArmorHUD_EI100X.bmp for .
03/12/2014 16:33:25 Loading image Resources\ShieldsHUDDefault.jpg for .
03/12/2014 16:33:25 Loading image Resources\ReactorDisplay.jpg for .
03/12/2014 16:33:25 Loading image Resources\WeaponsHUD.bmp for 61447.
03/12/2014 16:33:33 Unable to play soundtrack TranscendenceIntro.mp3: The specified file cannot be played on the specified MCI device. The file may be corrupt, not in the correct format, or no file handler available for this format.
03/12/2014 16:33:34 Loading image Resources\DriveExhaust.jpg for .
03/12/2014 16:33:35 End logging session

And second...(just my opinion):
If the game is trying to play the melody through windows encoding file (mp3) like those from windows media player, then here is the problem because of my windows copy (Microsoft saying:"Windows Media Player isn't available for Windows RT 8.1."). Let me know your opinion ^_^

[digdug]

Windows Media Player isn't available for Windows RT 8.1

I never used a windows RT machine. But I know about the frustration of people trying to find a decent media player. Like this discussion:
http://forums.wpcentral.com/microsoft-s ... tions.html

Since I never used Windows RT, I have to ask a question: isn't windows RT able to run only the microsoft store Metro apps and not full applications like windows 8 ? Because I'm not aware that Transcendence is available as a windows RT app.

Said that, I don't know what microsoft did with MCI under windows 8. It could be that simply Transcendence is not fully compatible with the latest windows 8.1

Can you try one more thing ? let's try to force Transcendence to use Directx by using command line switches (not sure 100% if forces also the music to be played by Directx, but tying cost nothing)
http://transcendence.kronosaur.com/wiki ... e_switches
Run the game with
\Transcendence.exe /dx

The other thing is that maybe you are missing some codecs/MCI devices in your windows installation that is fundamental for Transcendence to run the music.
http://support.microsoft.com/kb/142731/en-gb

That's the best I can do to help
After this, you might need George in person to have a look or other people with windows 8 to see if this problem is reproducible.

[fery95]

I solved the problem thanks to your guidance .

The problem was that windows 8.1 isn't coming with the necesary codecs, so i found a pack with some of it for my windows. This said, the command /dx is not needed.

And for your first question, this windows can run store Metro and desktop mode (like windows 7, Vista etc, classical windows.) This is like two OS in one.

And its not the game who is not compatible with the windows, it is the windows who is not compatible with the game ).

Sorry for late response.

[fery95]

I solved the problem thanks to your guidance .

The problem was that windows 8.1 isn't coming with the necesary codecs, so i found a pack with some of it for my windows. This said, the command /dx is not needed.

And for your first question, this windows can run store Metro and desktop mode (like windows 7, Vista etc, classical windows.) This is like two OS in one.

And its not the game who is not compatible with the windows, it is the windows who is not compatible with the game ).

Sorry for late response.

And I think this would be good to open a post in "Transcendence Tech Support"

[digdug]

Dear fery95,
I'm very happy that this got resolved !

Can you please post a link to the codec you installed ? I think I can put that link in the FAQ so that more people are aware of this !

[fery95]

Sure thing.

Here it is:
http://download.cnet.com/Windows-8-Code ... ag=mncol;3