Multiverse Connection Issue?

Found a bug in the game? Post it in one of the applicable sub forums depending on the version you are using. Tech support is also available in the Tech Support subforum.
hairyharryz2
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Wed Nov 08, 2017 4:44 am

Hey guys,

I am trying to load up my Transcendance earlier, and it couldn't redownload the mods I have purchased/opted in for (Eternity Port, Corporate Command, Alpha build Vault of the Galaxy.) It keeps saying Error from multiverse: no response from RPC message.

Not sure what any of this means, but currently I can't see any of my collection being downloaded onto my fresh install of alpha 1.8.3 (I had deleted my files earlier because it kept freezing at loading screen trying to log in).

Looking for any assistance, thanks!

relanat
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Wed Nov 08, 2017 7:41 am

Just tried myself. It took a long time to sign in and when it finally did got the error message "Error from Multiverse: Unable to send command to server." Debug log showed "All resources downloaded" as well. Collections folder still empty.

Server having a bad day. Try again later.

shanejfilomena
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Wed Nov 08, 2017 12:41 pm

yes, I just purchased the Eternity Port ( finally ) and when I went to download it by running the game I got this :
Image

My first thought - 'RPC what??'

The freezing of the game during sign in phase is both extreme and disturbing.
Flying Irresponsibly In Eridani......

I don't like to kill pirates in cold blood ..I do it.. but I don't like it..

Bodega
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Wed Nov 08, 2017 3:55 pm

I am also having this error. Delay when logging in and I can't access any expansions. Same RPC error as above.

EDIT: Tried 18.3 too, same thing. Tried clearing Cache, checking firewall too.

hairyharryz2
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Wed Nov 08, 2017 10:52 pm

Anyone global moderators or forum administration know if George has heard of this issue yet? I know he has a full time job outside of this game, but it has been 12 hours since the issues began so I am hoping someone has some information on when this issue will be resolved?

Or if there is any way for us to download copies of the expansions without the automatic updater (I know George moved everything to server-side a while back, but just in case there are back-up alternatives available I am not aware of).

Thanks in advance!

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AssumedPseudonym
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Wed Nov 08, 2017 11:06 pm

 I just sent an e-mail to [email protected] and pointed him at this thread, so he should know soon if he doesn’t already. If worse comes to worst, I’ll poke him about it tomorrow during his weekly stream. Don’t panic, I’ll make sure he gets the word.
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My mods on Xelerus: Click here!

Of all the things I’ve lost in life, I miss my mind the least. (I’m having a lot more fun without it!)

Bodega
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Wed Nov 08, 2017 11:17 pm

AssumedPseudonym wrote:
Wed Nov 08, 2017 11:06 pm
 I just sent an e-mail to [email protected] and pointed him at this thread, so he should know soon if he doesn’t already. If worse comes to worst, I’ll poke him about it tomorrow during his weekly stream. Don’t panic, I’ll make sure he gets the word.
Thanks! I emailed earlier too with the debug log entry showing the remote call failing.

hairyharryz2
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Wed Nov 08, 2017 11:56 pm

AssumedPseudonym wrote:
Wed Nov 08, 2017 11:06 pm
 I just sent an e-mail to [email protected] and pointed him at this thread, so he should know soon if he doesn’t already. If worse comes to worst, I’ll poke him about it tomorrow during his weekly stream. Don’t panic, I’ll make sure he gets the word.
Thank you very much! :D

george moromisato
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Thu Nov 09, 2017 2:51 am

Sorry about the problems. The server should be back up now.

This appears to be a bug in the Hexarc server: https://ministry.kronosaur.com/record.hexm?id=75237

I'm not yet sure about the root cause, but I'll look into it.

Meanwhile, all services including the Multiverse, Ministry, and Anacreon are currently working.

hairyharryz2
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Thu Nov 09, 2017 7:07 am

george moromisato wrote:
Thu Nov 09, 2017 2:51 am
Sorry about the problems. The server should be back up now.

This appears to be a bug in the Hexarc server: https://ministry.kronosaur.com/record.hexm?id=75237

I'm not yet sure about the root cause, but I'll look into it.

Meanwhile, all services including the Multiverse, Ministry, and Anacreon are currently working.
Thank you for addressing the issue George! Unfortunately, as you mentioned, the root cause is yet to be found. The server was worker fine earlier in the evening, but went down again a couple hours later. I have backed up my expansion file downloads so I can still access my saves that had the expansion modules open.

But the same RPC error is back when I try to load hi-scores or view my mod collection in the game menu, which will most likely affect users who have yet to install or update expansion modules on their pcs.

Best of luck in resolving this issue!

shanejfilomena
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Thu Nov 09, 2017 2:41 pm

5:39am Alaska time. 11/9
same error with extreme and disturbing freeze of the game during sign in.

Why was it named "RPC Error"? RPC isn't THAT bad ... LOL
Image
Flying Irresponsibly In Eridani......

I don't like to kill pirates in cold blood ..I do it.. but I don't like it..

george moromisato
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Thu Nov 09, 2017 6:25 pm

I've added more debug code to get to the root problem. I hope to know more the next time the problem happens.

shanejfilomena
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Thu Nov 09, 2017 11:06 pm

george moromisato wrote:
Thu Nov 09, 2017 6:25 pm
I've added more debug code to get to the root problem. I hope to know more the next time the problem happens.
Thank you, George.
I am really excited about trying out Eternity Port, now that I finally got around to getting it.

------------------------------------
1128pm Alaska time
11/9
Image
Flying Irresponsibly In Eridani......

I don't like to kill pirates in cold blood ..I do it.. but I don't like it..

Watch TV, Do Nothing
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Fri Nov 10, 2017 4:07 pm

shanejfilomena wrote:
Thu Nov 09, 2017 2:41 pm
5:39am Alaska time. 11/9
same error with extreme and disturbing freeze of the game during sign in.

Why was it named "RPC Error"? RPC isn't THAT bad ... LOL
Image
RPC = Remote Procedure Call. Not the user.

shanejfilomena
Fleet Officer
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Posts: 1467
Joined: Tue Mar 22, 2011 8:43 pm
Location: Alaska

Fri Nov 10, 2017 5:43 pm

LOL
I knew that.
I was going to make a long distance charge joke of it
but my jokes are only funny BEFORE I tell other people....
Watch TV, Do Nothing wrote:
Fri Nov 10, 2017 4:07 pm
shanejfilomena wrote:
Thu Nov 09, 2017 2:41 pm
5:39am Alaska time. 11/9
same error with extreme and disturbing freeze of the game during sign in.

Why was it named "RPC Error"? RPC isn't THAT bad ... LOL
Image
RPC = Remote Procedure Call. Not the user.
Flying Irresponsibly In Eridani......

I don't like to kill pirates in cold blood ..I do it.. but I don't like it..

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