Problem with policy/staff/etc? Read here please!
If you have a problem*, please tell me about it! (Especially if you think I'm being a unilateral-decision-making or elitist jerk or something. I'd really want to know if I'm causing friction in the community doing something like that.)
That's what I'm (or well, any of the staff really) here for.
*(Pertinent to the community. If its a bug or tech support issue, use the relevant forums. If its a personal/health/miscellaneous issue, then you might want to see someone more suited to helping you with that
I'm not making this post in response to anything in particular in the community that I've noticed (in fact, I'd say we're doing better than ever! At the time of this posting, we've had over 100 unique registered users active over the last month! That's ~5x more than when I first became an admin, and over 10x more than the all-time low I observed) - I'm just posting this after a rather retrospective conversation I had with staff of a few other unrelated communities, and I think this is something that everyone should know about.
Probably the worst thing to do is to hold in your complaint, because then it will never come to our attention, and thus it won't get rectified.
However, on that note, its also not a good idea to make a huge rant-post about what you think is going wrong. That has invariably caused rifts in communities, as people choose sides over the issue at hand, and tend to operate much more on emotion. But then again, once things get to that stage, its usually indicative of a problem that has been festering for far, far too long.
So what you should do is just send a PM (generally for more personal-level issues, such as if you feel that a staff member has been treating you unfairly, or you think I'm coming off as a jerk, or something to that effect) or post a thread in the community discussions (when its generally something such as you feel that a rule is flawed, or some policy needs to be re-evaluated for such and such reason). The IRC ( http://tinyurl.com/43cp8hc
), is also a great place to talk to us, and most of the staff are present there too.
Remember to try to keep it civil; stirring up emotions, dividing lines, and making accusations is just going to cause fights to break out, and that is the last thing that any of us want. I mean, if you didn't care about the fate of the community, you wouldn't be bringing it to our attention in the first place.
Also, please note that it is imperative that we be able to understand your sentences. I know this is sort of a trivial thing to say, but I've had incidents in the past where I couldn't understand what someone was trying to say because the meaning of their post was too obfuscated in metaphor, flowery language, and bad grammar.
If something is still not going right, please contact me via PM. I took this position because I cared about fostering the growth of the community - I will treat any issues brought to me with the attention they deserve.
Don't like how things are being run? Talk to me about it so that we can work on resolving your problem!